Customer Support
Hotline Phone Support
MDSI provides hotline support for OpenCNC 24 hours a day and 7 days
a week. Call 1-888-OPENCNC (888-673-6262) to speak
to one of our technical support specialists.
Product Change Requests (PCR's)
MDSI actively encourages its customers to provide feedback
on OpenCNC and WinMotion and make requests for product changes. We strongly
believe that the needs of our users should shape the direction of our software.
While not all product change requests can be included in future releases of
our software, each of them will be given careful consideration. To submit a
PCR, call 1-888-OPENCNC or complete one of the following Product Change
Request forms:
OpenCNC
/ WinMotion
FlashCNC
/ FlashMotion
Return Material Authorization (RMA)
If a product that you have purchased from Manufacturing Data Systems, Inc. has
failed and you would like a replacement, please fill out the RMA form linked below.
RMA Form
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